320 E Fontanero St, Suite 308, Colorado Springs, Colorado, 80907
Kids Are Great Pediatrics is a polarizing practice. Many parents love the providers, especially Jenna and Dr. Kouri, for their compassionate and thorough care. However, there is a significant volume of complaints regarding the front desk staff, appointment scheduling, and administrative errors, leading to a feeling of being undervalued by some families.
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Use the patient portal for all communication; phone calls are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the front desk makes me want to leave.
Great care, but the administrative side is a disaster.
I feel like a number, not a patient.