1230 Roseville Pkwy, Suite 120, Roseville, California, 95678
Parents love the kid-friendly vibe and the ceiling TVs, which keep little ones calm. The clinical staff gets high marks for being gentle and patient with nervous children. However, the billing department is a major headache for many, with reports of confusing charges and poor communication. Some families feel the office is too corporate and impersonal when issues arise.
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Request a detailed breakdown of your treatment plan in writing before starting any orthodontic work to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The clinical team is great with kids
Billing is a total disaster
Front desk communication needs work