Kids Eye Care of Maryland
5283 Corporate Dr, Suite 202, Frederick, Maryland, 21703
Parents appreciate the doctors' expertise and patience with children, especially those with special needs. However, the practice suffers from significant administrative bottlenecks, leading to long wait times and frustration with scheduling. While the clinical care is highly regarded, the office environment is often described as cramped and poorly managed.
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Bring plenty of entertainment for your kids; you will be waiting for a while.
✓ What Works Well
- Excellent with children and special needs
- Knowledgeable doctors
- Clean facility
✗ Areas to Improve
- Extremely long wait times
- Rude front desk staff
- Cramped waiting area
- Why is the wait time so long?
- Are they good with autistic children?
The doctors are great, but the admin side is a mess.
Expect a two-hour visit for a short exam.
Staff needs better customer service training.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21703
- Country United States
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