65 Wolf Rd, Albany, New York, 12205
Patients are deeply divided. While some praise specific staff members like Jessica for easing anxiety, the majority report severe administrative failures, including constant appointment cancellations, long wait times, and rude front-desk management. Clinical quality is inconsistent, with some patients reporting rushed procedures and poor communication. Overall, the office struggles with severe understaffing and organizational chaos.
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Request to see specific hygienists like Jessica if you have high dental anxiety.
✓ What Works Well
✗ Areas to Improve
Front desk management is a major pain point
Clinical staff is often rushed
Communication is non-existent