1478 Post Rd, Fairfield, Connecticut, 06824
While many parents appreciate the child-friendly environment and skilled clinical staff, recent reviews indicate significant frustration with administrative processes. Scheduling issues, excessive automated communication, and long wait times have marred the experience for some. The clinical care remains highly regarded, but the office management is currently a pain point.
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Confirm appointments via phone rather than relying solely on the automated text system to avoid accidental cancellations.
✓ What Works Well
✗ Areas to Improve
Clinical staff is great, but the office is an assembly line
Too many automated texts
Used to be amazing, now struggling with admin