4070 Beechwood Blvd, Pittsburgh, Pennsylvania, 15217
Parents generally love the doctors here, especially Dr. Andy and Dr. Springer, who are seen as compassionate and thorough. However, the office staff and administrative side are a major pain point, with many complaints about long wait times and poor communication. Some families feel the billing and scheduling processes have become disorganized. Despite these operational headaches, the medical care itself keeps many families coming back.
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Request Dr. Andy or Dr. Springer specifically if you want the most attentive care, but be prepared for potential front-desk delays.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the front desk is a mess
Great care but the admin side is a headache
Love the medical team, hate the new portal