26785 E University Dr, #200, Aubrey, Texas, 76227
Kidzania Pediatric Dentistry has a very divided reputation. Many parents love the kid-friendly environment, the fun prizes, and the gentle care provided by some of the staff. However, there are numerous, serious complaints about rude management, poor communication, and aggressive billing practices. It seems the practice has changed significantly under new ownership, leading to a decline in patient satisfaction for many.
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Be very cautious with billing and treatment plans; get everything in writing and clarify all costs before proceeding.
✓ What Works Well
✗ Areas to Improve
The staff is great, but the management is a nightmare.
They seem more interested in money than patient care.
Great for kids, but be prepared for administrative headaches.