KidzCare Pediatrics - Charlotte (North)
416 McCullough Dr, Suite 140, Charlotte, North Carolina, 28262
The practice receives high praise for its medical providers, particularly Brittany Coggins, who is described as compassionate and skilled. However, the office faces significant criticism regarding front-desk staff behavior and long wait times. Many parents feel the service quality has declined recently, leading to frustration with communication and scheduling.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
- Exceptional pediatric providers
- Strong patient-doctor bond
- Clean facility environment
✗ Areas to Improve
- Rude front desk staff
- Excessive wait times
- Poor phone responsiveness
- Are same-day sick appointments available?
- Why is it so hard to reach the office by phone?
The doctors are great, but the front desk is a nightmare.
Wait times are way too long for sick children.
Brittany Coggins is a total gem.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28262
- Country United States
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