2480 Llewellyn Ave, Fort Meade, Maryland, 20755
This facility is a major point of contention for the military community it serves. While many patients report excellent clinical care from specific providers, the facility is plagued by severe administrative failures, including impossible phone access, long wait times, and rude front-desk staff. It is a high-stress environment where the quality of care can vary significantly.
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If you have a non-urgent issue, try using the online patient portal or messaging system to avoid the phone lines.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin staff is a nightmare.
Expect long holds and endless circles.
Clinical care is good, but the operational side is failing.