Automobile · Auto Body

Kim's Autobody, Inc.

312 W North St, Springfield, Illinois, 62704

Google Maps Updated: 19 May 2026
Authenticity Score: 81/100
About

Kim's Autobody is a highly trusted shop in Springfield, known for its professional and honest service. Many customers appreciate their ability to handle insurance claims and their willingness to go above and beyond, sometimes even doing small repairs for free. While there are some complaints about communication and occasional quality issues, the majority of reviews are very positive, highlighting their attention to detail and friendly staff. It is a go-to for many locals.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
16
Lowest rating

We analyze 67 public reviews for Kim's Autobody, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 83/100
Transparency 80/100
Pro Tip

They are a preferred shop for many insurance companies, which can make the claims process much smoother.

Loaner Cars Available
Insurance Specialist
Pros & Cons

✓ What Works Well

  • Professional and honest
  • Great insurance handling
  • Friendly staff

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of incomplete work
  • Long wait times
Frequently Asked Questions
  • Do they provide loaner cars?
  • How long for a bumper repair?
  • Do they work with all insurance?
User Feedback

They fixed my bumper for free!

Professional and easy to work with.

Great communication throughout the process.