Personal Care · Nail Salon & Spa
Kim's Nails & Spa
214 Faith Rd, Salisbury, North Carolina, 28146
Google Maps
Updated: 18 May 2026
Authenticity Score: 72/100
About
Kim's Nails & Spa is a well-established salon with many long-time customers who love the friendly service and quality work. However, there are some significant complaints about scheduling, rude behavior, and poor customer service. It seems like a place that has a strong core of happy clients but struggles with consistency and professionalism at times.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
17
Lowest rating
We analyze 74 public reviews for Kim's Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
80/100
Staff Behavior
65/100
Pro Tip
Always make an appointment to avoid long waits.
SNS Dip
Deluxe Pedicures
Pros & Cons
✓ What Works Well
- Friendly and talented staff
- Clean and relaxing environment
- Good quality nail work
✗ Areas to Improve
- Scheduling issues
- Reports of rude behavior
- Inconsistent customer service
Frequently Asked Questions
- Do you take walk-ins?
- What is your pricing?
- Do you accept credit cards?
User Feedback
Kim is awesome.
The pedicures are heavenly.
Scheduling can be a bit of a mess.
Quick Info
- Category Personal Care
- City Salisbury
- State North Carolina
- Postcode 28146
- Country United States
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