Kindness Small Animal Medical Center
1803 12th Ave Rd, Nampa, Idaho, 83686
This clinic has a long-standing reputation, with many loyal clients praising the compassionate care provided by the vets. However, recent reviews highlight significant frustration with administrative changes, including difficulty getting appointments, rude reception staff, and poor communication. While the medical care itself is often highly rated, the administrative hurdles are causing many long-time clients to look elsewhere.
We analyze 75 public reviews for Kindness Small Animal Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you are a new client, be prepared for potential rejection as they often prioritize existing patients.
✓ What Works Well
- Compassionate and skilled veterinarians
- In-house testing capabilities
- Long-term trust with many clients
✗ Areas to Improve
- Rude and unhelpful reception staff
- Difficulty scheduling appointments
- Poor communication regarding policies
- Are you accepting new patients?
- Why is it so hard to get an appointment?
- Do you offer emergency services?
The vets are great, but the front office is a major issue.
Many feel the clinic has changed for the worse under new management.
Clients appreciate the sympathy and care during difficult times.
- Category Health & Medical
- City Nampa
- State Idaho
- Postcode 83686
- Country United States
