King Auto Center
4330 Kukui Grove St, Lihue, Hawaii, 96766
King Auto Center receives mixed reviews. Many customers rave about the seamless, friendly, and low-pressure sales experience, often highlighting specific staff members who go above and beyond. However, there is a significant segment of customers who report poor communication, long wait times for service, and frustration with warranty repairs. It seems to be a hit-or-miss experience depending on the department and staff involved.
We analyze 76 public reviews for King Auto Center using our data models and filter out spam to highlight only authentic feedback.
If you are going for service, be prepared for potential delays and follow up frequently.
✓ What Works Well
- Friendly and helpful sales staff
- Smooth car buying process for many
- Good selection of vehicles
✗ Areas to Improve
- Poor communication in service department
- Long wait times for repairs
- Inconsistent customer service
- Do you have loaner cars available?
- How long will my repair take?
- Can I get a quote online?
Sherri is amazing and made the process easy.
Service department communication is lacking.
Great sales team, but service needs work.
- Category Automobile
- Neighborhood Lihue
- City Lihue
- State Hawaii
- Postcode 96766
- Country United States
