1176 Liberty Ave, 2nd Fl, Brooklyn, New York, 11208
The practice is highly polarized. Many patients praise Dr. Kassab for his gentle, efficient, and professional care, often noting that he is the best dentist they have seen. However, there are numerous, severe complaints regarding the front desk staff, long wait times, and administrative disorganization. While the clinical work is often highly rated, the administrative experience is a major pain point for many.
We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an appointment, expect to wait; consider calling ahead to check if the office is running on time.
✓ What Works Well
✗ Areas to Improve
Dr. Kassab is excellent
Front desk needs better training
Wait times are unacceptable