Kirby Medical Center
1000 Medical Center Drive, Monticello, Illinois, 61856
Kirby Medical Center is widely praised for its small-town, personal care and exceptionally clean facilities. Patients frequently mention the kindness of the staff and the thoroughness of the doctors. While there are some complaints about billing and occasional administrative friction, the overall sentiment is overwhelmingly positive, with many locals feeling lucky to have such a high-quality facility nearby.
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If you have billing concerns, ask to speak with the billing director directly; they are often more helpful than the general line.
✓ What Works Well
- Exceptionally clean facility
- Kind and professional staff
- Thorough medical care
✗ Areas to Improve
- Billing department issues
- Occasional long wait times
- Strict administrative policies
- Is the ER wait time long?
- How do I handle billing questions?
- Are they accepting new patients?
Best hospital in the area
Staff is very compassionate
Billing needs to be clearer
- Category Health & Medical
- City Monticello
- State Illinois
- Postcode 61856
- Country United States
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