Kirby's Garage
2199 Hillsboro Rd, Franklin, Tennessee, 37069
Kirby's Garage is a long-standing local favorite known for its honest and reliable service. Customers appreciate the family-owned atmosphere and the fact that they don't push unnecessary repairs. While most have a fantastic experience, a small group of customers has raised concerns about pricing and occasional diagnostic errors. Overall, it is seen as a trustworthy and dependable shop.
We analyze 72 public reviews for Kirby's Garage using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear explanation of the diagnostic process before approving any work.
✓ What Works Well
- Honest and community-focused ownership
- Transparent and educational service
- Reliable and dependable work
✗ Areas to Improve
- Higher pricing compared to some competitors
- Occasional communication friction
- Mixed experiences with complex diagnostics
- Do you offer a loaner car?
- Is your pricing competitive with other local shops?
- Can you work on older or classic vehicles?
The staff treats guests like family.
They provide detailed explanations for repairs.
Some feel the diagnostic fees are steep.
- Category Automobile
- Neighborhood Grassland
- City Franklin
- State Tennessee
- Postcode 37069
- Country United States
