Kirkland Optix
516 6th St South, Kirkland, Washington, 98033
Kirkland Optix is generally well-regarded for its high-tech equipment and knowledgeable doctors, with many patients feeling well-cared for. However, the administrative side—scheduling, communication, and frame fitting—seems to be a recurring pain point. While the clinical care is top-notch, the office operations can feel disorganized, leading to some frustrated patients.
We analyze 73 public reviews for Kirkland Optix using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- State-of-the-art diagnostic equipment
- Knowledgeable and thorough optometrists
- Beautiful and clean office
✗ Areas to Improve
- Poor administrative communication
- Inconsistent frame fitting service
- Strict cancellation policies
- Do you accept my insurance?
- How long does it take to get my glasses?
- Can I get a copy of my records?
Dr. Lim is smart and reliable.
The front desk is a total mess.
Great exam, but the glasses fitting took five tries.
- Category Personal Care
- Neighborhood Kirkland
- City Kirkland
- State Washington
- Postcode 98033
- Country United States
