10601 NE 68th St, Kirkland, Washington, 98033
Patients are split between those who love the quick, same-day service and those who feel the practice is a bit of a sales machine. Many appreciate the weekend availability and the gentle touch of the doctors during procedures. However, a recurring complaint involves aggressive upselling of expensive treatments like Invisalign and crowns. Some visitors felt pressured by the finance team, leading to a sense of being treated as a revenue source rather than a patient. Overall, it is a polarizing spot that works well for some but leaves others feeling scammed.
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If you feel pressured into a treatment plan, ask for a written breakdown and take it to a second dentist before committing to expensive cosmetic work.
✓ What Works Well
✗ Areas to Improve
Great for quick emergency fixes.
Felt like a sales pitch rather than a medical visit.
Staff is kind, but the finance talk is overwhelming.