Kissimmee Family Dentistry
1111 Person St, Kissimmee, Florida, 34741
Patients generally praise the clinical skill and gentle touch of the dentists, particularly Dr. Mokris. However, there is a recurring pattern of frustration regarding billing transparency and insurance network status. Many long-term patients feel the office has become less personal and more focused on profit. While the clinical work is often described as top-notch, the administrative side frequently causes significant stress.
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Always verify network status directly with your insurance provider before booking, as office staff information may be outdated.
✓ What Works Well
- Gentle and skilled dental work
- Friendly and professional clinical staff
- Modern equipment and clean facility
✗ Areas to Improve
- Poor billing transparency and surprise charges
- Issues with insurance network status
- Unresponsive or dismissive administrative management
- Are you in-network with my insurance?
- Why am I receiving a bill for a procedure I thought was covered?
Clinical staff is great, but billing is a nightmare.
Dentists are gentle, but the office feels like a money-making machine.
Communication regarding insurance coverage needs major improvement.
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34741
- Country United States
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