553 Benson Rd, Benton Harbor, Michigan, 49022
Customers are extremely frustrated with this brand, citing poor product quality, expensive repairs, and abysmal customer service. Many report that appliances fail shortly after the warranty expires, and the company is often unwilling to help. While some still love the iconic stand mixer, the overall sentiment toward their major appliances is overwhelmingly negative.
We analyze 79 public reviews for KitchenAid Headquarters using our data models and filter out spam to highlight only authentic feedback.
If you have a major issue, document everything and consider filing a complaint with the Better Business Bureau.
✓ What Works Well
✗ Areas to Improve
Worst company ever
Products are junk
Customer service is a nightmare