Knapp Chevrolet
815 Houston Ave, Houston, Texas, 77007
Knapp Chevrolet in Houston has a mixed reputation. Many customers praise the professional and helpful sales and service teams, with staff like Jonathan, Ty, and Julian frequently mentioned for their excellent service. However, there are numerous, serious complaints about poor communication, long repair times, and unprofessional behavior from management. It is a shop where experiences vary wildly, so proceed with caution.
We analyze 74 public reviews for Knapp Chevrolet using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm the scope of work before leaving your vehicle.
✓ What Works Well
- Professional and helpful sales staff
- Convenient service scheduling
- Quality vehicle maintenance
✗ Areas to Improve
- Poor communication
- Long repair times
- Unprofessional management
- How long will my repair take?
- Do you offer loaner vehicles?
- Can I book service via the app?
Ty is great, very helpful.
Great service, but check your final bill.
Convenient, but sometimes the wait is long.
- Category Automobile
- Neighborhood Houston
- City Houston
- State Texas
- Postcode 77007
- Country United States
