Knapp's Madison Auto and Towing
7223 Stearns Rd, Olmsted Falls, Ohio, 44138
This shop is highly praised for its honesty, fair pricing, and friendly staff. Most customers feel like family and appreciate the clear communication regarding repairs. While there are a few complaints about customer service interactions, the vast majority of reviewers are loyal, long-term customers who trust the team with all their vehicle needs.
We analyze 74 public reviews for Knapp's Madison Auto and Towing using our data models and filter out spam to highlight only authentic feedback.
They are often busy, so try to schedule your visit during off-peak hours.
✓ What Works Well
- Honest and trustworthy
- Fair pricing
- Clear communication
✗ Areas to Improve
- Occasional customer service friction
- Busy shop
- Communication style can be blunt
- Do you offer free estimates?
- Are you a family-owned business?
- Can you work on my specific car model?
They treat you like family.
Great work, but sometimes busy.
Honest and reliable, my go-to shop.
- Category Automobile
- City Olmsted Falls
- State Ohio
- Postcode 44138
- Country United States
