8029 Ray Mears Blvd, Knoxville, Tennessee, 37919
Patients generally praise the clinical skill and efficiency of the doctors, often noting that procedures like root canals were painless and quick. However, there is a recurring theme of frustration regarding billing transparency and office management. While the medical care is highly regarded, the administrative side leaves some patients feeling like they are dealing with a 'scam' due to unexpected costs.
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Always demand a written, itemized cost estimate before starting any procedure to avoid post-treatment billing shocks.
✓ What Works Well
✗ Areas to Improve
The doctor's work is top-notch, but the billing office needs a serious overhaul.
I felt like I was in good hands medically, but the financial surprise was not cool.
Great bedside manner from the clinical team.