245 Joule St, Alcoa, Tennessee, 37701
This pediatric practice is highly praised for its doctors, who are described as kind, thorough, and attentive. However, the office management and administrative staff receive frequent, harsh criticism for being rude, dismissive, and unprofessional. Many parents feel the office policies are unforgiving and the staff lacks compassion.
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Be very careful with appointment scheduling and cancellations to avoid being dismissed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is not
Very caring pediatricians
Office management needs improvement