KOC Turkey Creek
11440 Parkside Dr, Suite 110, Knoxville, Tennessee, 37934
KOC Turkey Creek is a mixed bag. Many patients praise the medical providers for their expertise and successful surgical outcomes. However, there is a consistent pattern of complaints regarding rude front-desk staff, long wait times, and billing nightmares. While the clinical care is often rated highly, the administrative experience is a significant deterrent for many.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person or ask for a supervisor immediately to avoid the call center loop.
✓ What Works Well
- Highly skilled orthopedic surgeons
- Effective surgical outcomes
- Professional clinical staff
✗ Areas to Improve
- Rude and unprofessional front desk
- Long wait times
- Billing and communication issues
- Why is it so hard to get a return call?
- Are the front desk staff always this rude?
Great doctors, but the front office is a disaster.
I love my surgeon, but I dread the billing process.
Efficient care, but be prepared for a long wait.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37934
- Country United States
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