Health & Medical · Ophthalmology

Koch Eye Associates Warwick - Greenwich Ave

615 Greenwich Ave, Unit 12, Warwick, Rhode Island, 02886

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This clinic has a very mixed reputation. While many patients praise the medical staff and doctors for their expertise and care, there are frequent and severe complaints about the administrative staff, billing practices, and communication. It is a high-volume practice where the clinical care is often good, but the administrative experience can be extremely frustrating.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you have a billing or scheduling issue, try to resolve it in person or via the patient portal rather than relying on the phone.

Comprehensive eye care
Skilled ophthalmologists
Pros & Cons

✓ What Works Well

  • Skilled and caring doctors
  • Thorough exams
  • Modern facility

✗ Areas to Improve

  • Poor administrative communication
  • Billing and insurance errors
  • Rude or dismissive front desk staff
Frequently Asked Questions
  • Why was I billed for this?
  • How do I reach the office?
User Feedback

The doctors are great, but the front office is a nightmare.

Great care, but keep an eye on your billing statements.

Hit-or-miss experience; depends on who you talk to.

Location Details
Street: 615 Greenwich Ave, Unit 12
Neighborhood: Warwick
City: Warwick
State: Rhode Island
Postcode: 02886
Country: United States
Location
615 Greenwich Ave Unit 12, Warwick, RI 02886
Quick Info
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