Koch Family Medicine
411 Maxine Dr, Morton, Illinois, 61550
Patients generally appreciate the thorough and compassionate care provided by the doctors at this clinic. However, there are recurring complaints about administrative issues, including rude staff, difficulty scheduling, and billing concerns. While the medical care is often rated highly, the administrative experience can be frustrating.
We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential administrative hurdles; keep your own records.
✓ What Works Well
- Thorough medical care
- Compassionate doctors
- Modern facility
✗ Areas to Improve
- Rude administrative staff
- Billing transparency issues
- Scheduling difficulties
- Why is it so hard to get an appointment?
- Are they accepting new patients?
Doctors are great, staff is not.
Billing is a headache.
Good care if you can get in.
- Category Health & Medical
- City Morton
- State Illinois
- Postcode 61550
- Country United States
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