55 Towler Rd, Lawrenceville, Georgia, 30046
Koch Orthodontics in Lawrenceville is a popular choice with a strong focus on patient experience and office culture. Many patients love the welcoming environment, amenities, and friendly staff. However, there are recurring complaints about long wait times, administrative issues, and inconsistent communication regarding treatment plans and billing.
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The office is very popular, so be prepared for potential wait times during peak hours.
✓ What Works Well
✗ Areas to Improve
The office feels like home.
Some patients feel like a number.
Billing and scheduling can be frustrating.