Kocourek Subaru
2613 N 20th Ave, Wausau, Wisconsin, 54401
Kocourek Subaru is generally well-regarded for its professional and friendly sales team. Many customers praise the smooth buying process and the helpfulness of staff like Aiden and Rhonda. However, there are significant complaints about the service department, including long wait times, poor communication, and questionable repair recommendations. It's a great place to buy a car, but be cautious with service.
We analyze 78 public reviews for Kocourek Subaru using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion on major service recommendations from the service department.
✓ What Works Well
- Professional and friendly sales team
- Smooth buying process
- Helpful finance department
✗ Areas to Improve
- Long wait times for service
- Poor communication in service department
- Questionable repair recommendations
- Is the service department reliable?
- Why is the wait so long?
- Are they honest about repair costs?
Great place to buy a car, but avoid the service center.
Sales team is top-notch, very helpful.
Service department needs to improve communication.
- Category Automobile
- City Wausau
- State Wisconsin
- Postcode 54401
- Country United States
