Koenes Auto Body Inc
5100 Patterson Ave SE, Grand Rapids, Michigan, 49512
Customers generally rave about the high-quality body work and paint matching, often noting their cars look brand new. The staff is frequently praised for being friendly and keeping owners updated throughout the repair process. While most have a spot-on experience, a few folks felt frustrated by communication lags or issues with specific repairs. Overall, it is seen as a reliable shop that delivers great results. Many appreciate the extra touch of having their car detailed before pickup.
We analyze 72 public reviews for Koenes Auto Body Inc using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Flawless paint matching and body work
- Friendly and professional staff
- Proactive communication during repairs
✗ Areas to Improve
- Inconsistent communication for some
- Occasional delays in parts arrival
- Some reports of poor paint finish
- Do you provide loaner vehicles?
- How long will the repair take?
- Do you work with my insurance provider?
The paint job was spot on and looked like glass.
Staff kept me in the loop the whole time.
My car was returned cleaner than when I dropped it off.
- Category Automobile
- City Grand Rapids
- State Michigan
- Postcode 49512
- Country United States
