Kohll's Rx
2915 Leavenworth St, Omaha, Nebraska, 68105
Kohll's Rx is a tale of two departments. The respiratory therapy team, particularly Michelle Crook, receives glowing, near-universal praise for being patient, knowledgeable, and life-changing for CPAP users. Conversely, the pharmacy side faces frequent criticism regarding delivery delays, poor communication, and administrative errors. While the respiratory care is top-tier, the pharmacy's reliability is a major concern for many long-term customers.
We analyze 80 public reviews for Kohll's Rx using our data models and filter out spam to highlight only authentic feedback.
If you are using them for CPAP therapy, specifically request to work with the respiratory therapy team; they are the standout performers.
✓ What Works Well
- Exceptional respiratory therapy support
- Personalized patient care
- Knowledgeable staff in specialized departments
✗ Areas to Improve
- Unreliable prescription delivery
- Poor pharmacy communication
- Administrative errors with refills
- Why was my delivery delayed?
- Can I get help setting up my CPAP?
- Why is my prescription not ready?
Respiratory therapists are the highlight of the business.
Pharmacy management needs to improve reliability.
Concierge-level service in some areas, frustration in others.
- Category Health & Medical
- City Omaha
- State Nebraska
- Postcode 68105
- Country United States
