Retail & Malls · Department Store
Kohl's
251 Chelmsford St, Chelmsford, Massachusetts, 01824
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Updated: 20 May 2026
Authenticity Score: 68/100
About
Shoppers are divided on this location. While some enjoy the Sephora section and occasional good deals, many find the store messy and understaffed. Long lines and confusing return policies are common gripes. It seems like a place where you can find a bargain if you are patient, but don't expect a seamless experience.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Kohl's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
65/100
Crowd Management
45/100
Pro Tip
Use the Kohl's app to scan items for prices since in-store price checkers are scarce.
Clearance Quality: High
Checkout Wait: Often Long
Pros & Cons
✓ What Works Well
- Good clearance deals
- Sephora section
- Convenient Amazon returns
✗ Areas to Improve
- Messy aisles
- Understaffed registers
- Confusing return policies
Frequently Asked Questions
- Why is the line so long?
- Can I use this coupon on name brands?
- Where are the price check machines?
User Feedback
Store is often in disarray
Great sales if you look
Staff can be hit or miss
Quick Info
- Category Retail & Malls
- City Chelmsford
- State Massachusetts
- Postcode 01824
- Country United States
