Retail & Malls · Department Store
Kohl's
3711 Gateway Dr, Eau Claire, Wisconsin, 54701
Google Maps
Updated: 20 May 2026
Authenticity Score: 72/100
About
Customer experiences are highly inconsistent. While some shoppers enjoy the sales and Sephora section, many report poor customer service, long lines, and a messy store environment. It is a convenient location, but the lack of professional staff and organization is a frequent complaint.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Kohl's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
70/100
Crowd Management
50/100
Pro Tip
Check the app for coupons before you head to the register.
Organization: Low
Service: Inconsistent
Pros & Cons
✓ What Works Well
- Good sales
- Sephora section
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long lines
- Messy store
Frequently Asked Questions
- Are there any sales?
- Is Sephora open?
- Why are the lines so long?
User Feedback
Staff is rude
Store is disorganized
Great deals if you look
Quick Info
- Category Retail & Malls
- Neighborhood Eau Claire
- City Eau Claire
- State Wisconsin
- Postcode 54701
- Country United States
More Retail & Malls
