Kool Nails
25266 Evergreen Rd, Southfield, Michigan, 48075
Kool Nails has a loyal following who love the friendly service and quality work, especially from techs like Poker and Lisa. However, there are significant complaints about rude staff, aggressive behavior, and poor customer service. It seems like a place where your experience depends heavily on which technician you get.
We analyze 75 public reviews for Kool Nails using our data models and filter out spam to highlight only authentic feedback.
Request a specific technician like Poker or Lisa to ensure a better experience, as service quality varies greatly.
✓ What Works Well
- Friendly and talented techs like Poker and Lisa
- Good nail designs
- Reasonable prices
✗ Areas to Improve
- Rude and aggressive staff
- Inconsistent quality
- Poor customer service experiences
- Do they take appointments?
- Are they good with nail art?
- How do I request a specific tech?
Poker is the best, always friendly.
The staff was rude and aggressive.
My nails were sloppy and uneven.
- Category Personal Care
- Neighborhood Southfield
- City Southfield
- State Michigan
- Postcode 48075
- Country United States
