Kool Nails
Personal Care · Nail Salon

Kool Nails

25266 Evergreen Rd, Southfield, Michigan, 48075

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Kool Nails has a loyal following who love the friendly service and quality work, especially from techs like Poker and Lisa. However, there are significant complaints about rude staff, aggressive behavior, and poor customer service. It seems like a place where your experience depends heavily on which technician you get.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Kool Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 55/100
Pro Tip

Request a specific technician like Poker or Lisa to ensure a better experience, as service quality varies greatly.

Atmosphere: Busy
Service: Variable
Pros & Cons

✓ What Works Well

  • Friendly and talented techs like Poker and Lisa
  • Good nail designs
  • Reasonable prices

✗ Areas to Improve

  • Rude and aggressive staff
  • Inconsistent quality
  • Poor customer service experiences
Frequently Asked Questions
  • Do they take appointments?
  • Are they good with nail art?
  • How do I request a specific tech?
User Feedback

Poker is the best, always friendly.

The staff was rude and aggressive.

My nails were sloppy and uneven.