Health & Medical · Pediatric Dentistry

Kool Smiles Dentist

1756 Candler Rd, Decatur, Georgia, 30032

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

This practice has a very mixed reputation. While many parents praise the clinical staff for their kindness and ability to handle children, there are numerous, serious complaints regarding administrative incompetence, rude front-office staff, and aggressive billing practices. It is a high-volume clinic that some families find efficient, while others find it impersonal and predatory.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 20/100
Pro Tip

Always confirm your appointment the day before and keep a record of all insurance and billing communications.

Patient Focus: Pediatric
Wait Time: High
Pros & Cons

✓ What Works Well

  • Kid-friendly office with play area
  • Some staff are very kind and patient
  • Convenient location

✗ Areas to Improve

  • Extremely rude and unprofessional front-office staff
  • Long wait times
  • Billing and insurance transparency issues
Frequently Asked Questions
  • Why was my appointment canceled without notice?
  • Are you accepting new patients?
  • How do I get my child's records?
User Feedback

Great clinical staff, poor management

Billing feels like a money grab

Communication is very difficult

Location Details
Street: 1756 Candler Rd
Neighborhood: Decatur
City: Decatur
State: Georgia
Postcode: 30032
Country: United States
Location
1756 Candler Rd, Decatur, GA 30032
Quick Info
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