14346 Warwick Blvd, Newport News, Virginia, 23602
Kool Smiles has a very poor reputation, with numerous reports of over-treatment, poor communication, and unprofessional conduct. Many patients express deep dissatisfaction with the quality of care and the administrative practices. While some individual staff members are occasionally praised, the overall consensus is highly negative, with many warnings to avoid the practice entirely.
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Always seek a second opinion if you are told your child needs extensive dental work.
✓ What Works Well
✗ Areas to Improve
They seem to prioritize profit over care.
The office environment is chaotic.
I would not recommend this place.