Koons Lincoln Service Department
3111 Automobile Blvd, Unit 2, Silver Spring, Maryland, 20904
This Lincoln service department has a very poor reputation, with numerous complaints about unprofessional staff, poor communication, and long wait times. Many customers feel that the dealership is dishonest and does not prioritize customer satisfaction. While there are a few positive reviews, the overwhelming sentiment is negative, with many customers warning others to avoid this location.
We analyze 78 public reviews for Koons Lincoln Service Department using our data models and filter out spam to highlight only authentic feedback.
If you need service, consider other dealerships in the area to avoid the poor communication and service quality reported here.
✓ What Works Well
- Some helpful individual staff members
- Convenient location
✗ Areas to Improve
- Unprofessional staff
- Poor communication
- Long wait times
- Why is my service taking so long?
- Can I get a status update?
- Why was I charged for this?
Avoid this place at all costs.
Worst dealership experience ever.
Staff is rude and dishonest.
- Category Automobile
- City Silver Spring
- State Maryland
- Postcode 20904
- Country United States
