16220 Frederick Rd, Suite 213, Gaithersburg, Maryland, 20877
Patients consistently praise the doctors for their deep knowledge and attentive bedside manner. While the clinical care is spot on, the billing department is a major pain point for many. Some folks feel the office is too focused on fees, leading to frustration. Overall, the medical team is highly regarded, but the admin side needs a serious tune-up.
Always clarify the no-show policy in writing before your first visit to avoid surprise fees.
✓ What Works Well
✗ Areas to Improve
Doctors are top-notch
Billing department is a headache
Staff can be dismissive