Kotz Heating, Cooling and Plumbing
3460 Floradale St, Waterford Township, Michigan, 48329
Kotz Heating, Cooling and Plumbing has a very mixed reputation. While many long-term customers appreciate their service and professionalism, there are numerous recent complaints about aggressive sales tactics, misdiagnosis, and poor customer service. It is a company that seems to have shifted from a trusted local provider to one that some customers feel is overly focused on sales.
We analyze 78 public reviews for Kotz Heating, Cooling and Plumbing using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before agreeing to a major system replacement.
✓ What Works Well
- Fast emergency response
- Professional and skilled technicians
- Long-standing local reputation
✗ Areas to Improve
- Aggressive sales tactics
- Inconsistent diagnosis and pricing
- Poor customer service for some
- Do they offer second opinions?
- Are their prices competitive?
- How do they handle warranty claims?
They tried to sell me a new furnace I didn't need.
Great service for years, but lately it's been pushy.
Professional and fast, but very expensive.
- Category Home Services
- Neighborhood Waterford Township
- City Waterford Township
- State Michigan
- Postcode 48329
- Country United States
