Automobile · Collision Center

Kraemer CARSTAR Collision Center

2841 E La Palma Ave, Anaheim, California, 92806

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

This shop has a very polarized reputation. Many customers are thrilled with the quality of work and the friendly, communicative staff. On the other hand, there are some very serious complaints about poor communication, long delays, and even damage caused to vehicles during service. It seems like a shop where you might get a great experience, or you might run into significant issues. Proceed with caution.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
13
Lowest rating

We analyze 68 public reviews for Kraemer CARSTAR Collision Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 72/100
Pro Tip

Always document the condition of your car before dropping it off to avoid disputes.

Collision repair
Lifetime guarantee on paint
Pros & Cons

✓ What Works Well

  • High-quality repair work
  • Friendly staff
  • Good communication (for some)

✗ Areas to Improve

  • Poor communication (for others)
  • Long delays
  • Reports of vehicle damage
Frequently Asked Questions
  • How long will it take?
  • Do you use OEM parts?
  • Can I get an update?
User Feedback

Car looks brand new

Terrible communication

Great work, but slow