7390 Bustleton Ave, Philadelphia, Pennsylvania, 19152
Patients have a deep, long-standing trust in the medical providers, particularly Dr. Kramer, who is praised for his compassion and skill. The clinical experience is generally excellent. Conversely, the front office is frequently criticized for being dismissive, rude, and disorganized, leading to significant frustration for patients seeking urgent care.
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The clinical care is top-notch, but be prepared for a frustrating administrative experience.
✓ What Works Well
✗ Areas to Improve
Doctors are angels, staff are not.
Great medical care, terrible front office.
Worth the wait for the doctor.