Krapohl Ford
1415 E Pickard St, Mt Pleasant, Michigan, 48858
Krapohl Ford has a very mixed reputation. While some customers have had positive experiences with sales and service, a significant number of reviews report poor communication, service errors, and frustration with warranty handling. It is a popular dealership, but experiences can vary significantly depending on the department and the specific issue.
We analyze 77 public reviews for Krapohl Ford using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm the scope of work before leaving your vehicle for service.
✓ What Works Well
- Friendly sales staff
- Professional service (for some)
- Good communication (for some)
✗ Areas to Improve
- Poor service communication
- Service errors
- Frustrating warranty handling
- Can you fix this issue?
- Do you offer a loaner car?
- Why is the repair taking so long?
Great sales experience, but service is lacking.
Collision center did a great job.
I will never go back to the service department.
- Category Automobile
- City Mt Pleasant
- State Michigan
- Postcode 48858
- Country United States
