Kreager Towing
205 Morton St, Bay City, Michigan, 48706
Kreager Towing is frequently lauded for its compassionate and highly skilled drivers who turn bad days into manageable ones. Customers appreciate the promptness and the extra effort staff put into solving complex roadside issues. Conversely, there are vocal complaints about aggressive driving behavior and poor office communication. Some users report feeling overcharged or mistreated by administrative staff. It is a company with high highs and low lows.
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Ask for a clear estimate before the tow starts to avoid surprises at the impound lot.
✓ What Works Well
- Compassionate and skilled drivers
- Prompt arrival times
- Creative problem solving
✗ Areas to Improve
- Aggressive driving reports
- Rude office staff
- Inconsistent billing
- Why is the storage fee so high?
- Can I pick up my belongings without an appointment?
- Are the drivers trained properly?
Drivers are absolute legends in a crisis.
Office staff needs a lesson in hospitality.
Bang for the buck is hit or miss.
- Category Automobile
- City Bay City
- State Michigan
- Postcode 48706
- Country United States
