2 Christy Dr, Suite 105, Chadds Ford, Pennsylvania, 19317
Kremer Eye Center is generally praised for its professional and efficient care, with many patients reporting excellent surgical outcomes. However, there are significant complaints regarding administrative errors, billing issues, and poor communication. While the clinical care is often top-notch, the administrative hurdles can be a major source of frustration.
If you have a billing issue, ask to speak with a manager immediately rather than relying on the general call center.
✓ What Works Well
✗ Areas to Improve
Great care, but the admin is a headache.
I felt like a number in a factory.
Billing is confusing and unresponsive.