Financial Services · State Farm Insurance

Kris Dornbush - State Farm Insurance Agent

57 S Adams St, Carthage, Illinois, 62321

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

This agency is generally well-regarded for its friendly and helpful staff, with many long-term clients. Agents like Heather and Ashley are frequently praised for their responsiveness and professionalism. While there are some isolated complaints about billing errors or service issues, the majority of customers feel well-supported and appreciate the personal touches like birthday cards. It is a solid choice for local insurance needs.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
15
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 88/100
Pro Tip

Ask for Heather or Ashley if you want a quick and professional insurance review.

Long-standing agency
Personalized service
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Responsive and professional
  • Personal touches

✗ Areas to Improve

  • Occasional billing errors
  • Some service inconsistencies
  • Limited physical footprint
Frequently Asked Questions
  • Can you help me with a claim?
  • How do I get a quote?
  • Are your rates competitive?
User Feedback

Heather is great to work with.

Very professional and helpful.

Always quick to respond.

Location Details
Street: 57 S Adams St
City: Carthage
State: Illinois
Postcode: 62321
Country: United States
Location
57 S Adams St, Carthage, IL 62321
Quick Info
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