Retail & Malls · Supermarket
Kroger Marketplace
855 Salem Rd, Conway, Arkansas, 72034
Google Maps
Updated: 20 May 2026
Authenticity Score: 85/100
About
Kroger Marketplace in Conway is a large, well-stocked store with a wide variety of offerings. While many customers appreciate the selection and cleanliness, there are frequent complaints about poor customer service, long wait times, and inconsistent staffing. It is a convenient one-stop shop, but service can be hit-or-miss.
Our Review Process
20
Most Relevant
7
Newest
20
Highest rating
20
Lowest rating
We analyze 67 public reviews for Kroger Marketplace using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
90/100
Crowd Management
65/100
Pro Tip
Use the Kroger app for pickup to avoid the long lines inside the store.
Starbucks Inside
Pharmacy Drive-Thru
Pros & Cons
✓ What Works Well
- Wide selection
- Clean store
- Convenient
✗ Areas to Improve
- Poor customer service
- Long wait times
- Inconsistent staffing
Frequently Asked Questions
- Is it open?
- Do they have sushi?
- Is the pharmacy fast?
User Feedback
Great selection
Service is hit or miss
Clean store
Quick Info
- Category Retail & Malls
- Neighborhood Conway
- City Conway
- State Arkansas
- Postcode 72034
- Country United States
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