Kroger Pharmacy
731 W Market St, Troy, Ohio, 45373
The experience at this pharmacy is highly polarized. While some customers appreciate the friendly and helpful individual staff members, many others report significant issues with long wait times, poor communication, and errors in prescription fulfillment. The drive-thru is a frequent point of contention, often cited as slow or backed up. It seems to be a location where consistency is lacking, leading to frustration for long-time customers.
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If you need your medication quickly, try calling ahead to confirm it is actually in stock before making the trip.
✓ What Works Well
- Some staff members are very kind and helpful
- Convenient location
- Good record-keeping for vaccinations
✗ Areas to Improve
- Extremely long wait times
- Inconsistent prescription fulfillment
- Poor communication regarding stock and readiness
- Why is my prescription never ready on time?
- Is the drive-thru faster than going inside?
- How do I transfer my prescriptions?
Staff is nice, but the system is broken.
Wait times are unacceptable.
I'm switching pharmacies due to the constant delays.
- Category Health & Medical
- Neighborhood Troy
- City Troy
- State Ohio
- Postcode 45373
- Country United States
