Retail & Malls · Grocery Store
Kroger
3860 Austin Peay Hwy, Memphis, Tennessee, 38128
Google Maps
Updated: 20 May 2026
Authenticity Score: 65/100
About
This Kroger is widely considered one of the worst in Memphis. Customers report a dirty store, poor inventory management, and rude, unprofessional staff. There are frequent complaints about expired food, long wait times, and a general lack of care for the customer experience. Many locals are actively avoiding this location and calling for improvements.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
45/100
Crowd Management
35/100
Pro Tip
Check expiration dates on everything, especially dairy and produce.
Cleanliness
Staffing
Pros & Cons
✓ What Works Well
- Convenient location
- Some friendly staff
✗ Areas to Improve
- Dirty store
- Expired food
- Rude staff
Frequently Asked Questions
- Why is the store so dirty?
- Are the products fresh?
- Why is the service so slow?
User Feedback
Worst Kroger in Memphis
Needs major upgrades
Avoid if possible
Quick Info
- Category Retail & Malls
- Neighborhood Memphis
- City Memphis
- State Tennessee
- Postcode 38128
- Country United States
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