Retail & Malls · Grocery Store
Kroger
3054 Columbia Ave, Franklin, Tennessee, 37064
Google Maps
Updated: 20 May 2026
Authenticity Score: 88/100
About
Shoppers generally find this store clean and well-stocked, but labor shortages are a major pain point. While many staff members are praised for being helpful, others are described as abrasive. It is a solid choice for most, but don't expect a quick trip during peak hours.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
45/100
Pro Tip
If you find a price discrepancy, point it out immediately; staff usually corrects it.
Pros & Cons
✓ What Works Well
- Clean facility
- Good selection
- Helpful staff members
✗ Areas to Improve
- Understaffed
- Long checkout lines
- Pricing discrepancies
Frequently Asked Questions
- Why are there no registers open?
- Is the deli fresh?
- Why is the store so crowded?
User Feedback
Great store, just needs more hands on deck.
Some staff are amazing, others are rude.
Check your prices at the register.
Quick Info
- Category Retail & Malls
- City Franklin
- State Tennessee
- Postcode 37064
- Country United States
More Retail & Malls
