Kroger
1805 W State of Franklin Rd, Johnson City, Tennessee, 37604
This store is a popular but polarizing location. Many shoppers appreciate the variety and convenience, but there are frequent complaints about management, customer service, and store cleanliness. Issues with self-checkout, stock levels, and food safety have been raised by several customers. While some find it a reliable option, others are increasingly looking to competitors.
We analyze 72 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Good variety
- Convenient location
- Pharmacy available
✗ Areas to Improve
- Poor customer service
- Cleanliness issues
- Stocking problems
- Is the store well-stocked?
- Are the cashiers friendly?
- Is the pharmacy efficient?
Great selection for a one-stop shop.
Customer service needs improvement.
Store is often a mess.
- Category Retail & Malls
- City Johnson City
- State Tennessee
- Postcode 37604
- Country United States
